| Typical Operating Weight | Approximately 19–22 tonnes | Approximately 30–35 tonnes | Supplier should provide a complete technical specification sheet and shipping weight. | Confirm operating weight, counterweight configuration, undercarriage type, and attachment setup. |
| Indicative New-Unit Price | Approximately USD 75,000–150,000, depending on configuration and emissions specification | Approximately USD 125,000–230,000, depending on configuration and emissions specification | Transparent quotationItemized options | Request a pro forma invoice showing machine price, attachments, inland transport, export documents, and destination charges separately. |
| Used-Unit Price Range | Approximately USD 25,000–100,000, mainly affected by age, hours, condition, and maintenance history | Approximately USD 45,000–160,000, mainly affected by age, hours, condition, and maintenance history | Supplier should disclose manufacturing year, operating hours, repair history, and inspection status. | Use a third-party inspection covering the engine, hydraulic system, swing bearing, final drives, boom, arm, and structural welds. |
| Standard Lead Time | Usually 20–45 days for available or standard-configured units | Usually 25–60 days for available or standard-configured units | Supplier should state whether the unit is in stock, factory order, or refurbished. | Obtain the production schedule, inspection date, estimated loading date, and consequences of delay in writing. |
| Customization Options | Common options include bucket capacity, quick coupler, long-reach equipment, piping, cab protection, and regional electrical configuration. | Common options include heavy-duty buckets, rock attachments, reinforced undercarriage, additional hydraulic circuits, and long-reach equipment. | Configuration drawingCompatibility confirmation | Confirm attachment weight limits, hydraulic flow and pressure, pin dimensions, auxiliary piping, and effect on delivery time. |
| Fuel and Emissions Specification | May vary by engine version and destination market; export configuration must match local regulations. | May vary by engine version and destination market; export configuration must match local regulations. | Supplier should provide engine model, rated power, emissions certificate, and fuel-system details. | Check compliance with the destination country's import, emissions, safety, and registration requirements before payment. |
| Warranty Coverage | Common commercial terms are 12 months or 2,000 operating hours, subject to contract conditions. | Common commercial terms are 12 months or 2,000 operating hours, subject to contract conditions. | Written warrantyParts-and-labor terms | Clarify coverage for the engine, hydraulic pumps, travel motors, electrical components, exclusions, claim evidence, and response time. |
| Spare-Parts Availability | Routine filters, seals, hoses, wear parts, and undercarriage components should be available for regular maintenance. | Routine filters, seals, hoses, wear parts, and undercarriage components should be available for regular maintenance. | Supplier should provide a recommended spare-parts list and current prices. | Ask for parts lead times, stock location, part-number compatibility, and minimum order requirements. |
| Technical Support | Remote troubleshooting, operation manuals, service schedules, and basic commissioning support are expected. | Remote troubleshooting, operation manuals, service schedules, and basic commissioning support are expected. | English documentationRemote support | Test the supplier's response before ordering and confirm support channels, working hours, and escalation contacts. |
| Pre-Shipment Inspection | Inspection should include cold start, hydraulic functions, travel, swing operation, leaks, controls, and safety devices. | Inspection should include cold start, hydraulic functions, travel, swing operation, leaks, controls, and safety devices. | Supplier should provide dated videos, inspection records, hour-meter photographs, and serial-number photographs. | Use an independent inspection for high-value purchases or when the supplier cannot provide verifiable maintenance records. |
| Shipping and Export Support | Typical export options include containerized shipment, roll-on/roll-off shipment, or breakbulk shipment depending on dimensions. | Shipment planning requires confirmation of overall height, width, length, weight, and loading method. | Export documentsLoading plan | Confirm Incoterms, port of loading, insurance responsibility, customs documents, and destination unloading requirements. |
| Payment Risk Control | Safer structures may include staged payment linked to inspection, documentation, and shipment milestones. | For higher-value units, milestone-based payment reduces exposure before final acceptance. | Company verificationContract protection | Verify legal entity details, bank-account consistency, sales contract, refund terms, and independent trade references. |
| Best-Fit Supplier Profile | Best suited to general excavation, municipal work, landscaping, utilities, and medium-scale construction. | Best suited to quarrying, deep excavation, mining support, large earthmoving, and high-volume construction. | A suitable supplier combines verifiable machine history, fair pricing, clear warranty terms, parts support, and export experience. | Select the supplier with the strongest total cost of ownership and service evidence rather than the lowest initial quotation. |